QUALITY AND FRESH CIGARETTES

Customer Satisfaction is very important to us and we take it seriously. We sell only fresh and geniune cigarettes, no fakes here. All of our cigarettes and tobaccos come directly from the manufacturers thus we can guarantee the quality and freshness.

You can be confident that you will receive a high quality product that will not only meet but exceed your expectations.

LOW PRICES.

We strive to offer our customers the lowest possible prices!

We are set up outside USA, in a tax-free zone thus our customers benefit from great savings on cigarettes. Tax-Free zones are exempted of duties or taxes so these savings are passed on to our customers.

FAST DISPATCH & 100% DELIVERY GUARANTEE

All orders are dispatched within 2-3 business days since the payment is validated and approved.

Orders are shipped from outside USA and delivered via USPS.

We guarantee to deliver your order in a timely manner as per the timeframes indicated on our site. If by any reason, you don't receive your order within the delivery timeframe, we will reship your order for FREE or issue a FULL refund.

For more information please consult our Shipping&Delivery Policy

MONEY BACK GUARANTEE

If for any reason something goes wrong, please don't hesitate to Contact Us and we will do our best to resolve the issue quickly and as professionally as we can.

LOYALTY BONUSES AND OFFERS

Occasionally we will make Special Promotions and Offers with Special discounts of up to 10% OFF, or which may include gifts with purchases such as Free Cigarettes.

Our most common offers include Percentage Based Discounts, Dollar Value Discounts, Free Shipping and Free Cigarettes Cartons as Gifts

ONLINE ORDER TRACKING FACILITY

You can always check your Order Status as well as Order Tracking Information online by accessing our Order Status Page.

To check the status of your order, just enter the email address you used when placing the order and the order number you wish to track.

SECURE ORDERING. Protecting Customer Information

You can feel secure ordering with us! At joycigs.com we take stringent security measures to protect the loss, misuse and alteration of the information under our control.

All transaction information is encrypted and transmitted using 256-bit SSL certificates. No cardholder information is ever passed unencrypted and you can be completely secure in the knowledge that no data provided can be examined, used or modified by any third parties attempting to gain access to sensitive information.

HIGHLY TRAINED CUSTOMER SUPPORT TEAM

At JoyCigs.com we strive to provide an unrivalled Customer Service Experience for all our clients. We have a team of Highly Trained and Experienced Customer Service professionals which will ensure prompt and efficient answers to all your questions and requests.

Please feel free to Contact Us anytime and we would be more than happy to help you with any requests.

Privacy Protection

We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party. Nor will we send you unsolicited email.

For more information please consult our Privacy Policy